How it works and FAQs

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At maus we provide a range of bespoke services and with no job too big or small, we understand that there are lots of things to consider before your project gets underway! Please find below just a few of our most commonly asked questions and  more information about how to place an order.

 

Upholstery 

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We recommend looking through our upholstery price guide earlier in the catalogue (pg 7) to give you an idea of what your project might cost. Each upholstery quote we put together is completely bespoke, with each fabric collection differing in price. The prices in our upholstery section should be used as a guide only. 

 

Upholstery is not always the most cost effective application when it comes to new furniture. It is however the most ecological, and the best way to renovate pieces you can’t live without when they come to the end of their life-span. These things should be considered before you embark on an upholstery project. If you’re unsure on whether or not a piece of furniture is ‘worth’ reupholstering, our team will be more than happy to advise. If you have a budget in mind for a project this should be put forward at the beginning of any enquiry as it will help our staff to correctly advise. 

 

To request a quote we recommend that you send us pictures via email, one of our team will assess your furniture and put together an estimate. Once you recieve your quote, if you’re happy to go ahead, we will arrange an in person consultation with you, where one of our upholsterers will talk you through the process of selecting a fabric, advising you on collections that are specifically suitable for your project, and how each collection will effect the total price. Once you’ve made a fabric decision we’ll organise the collection/drop off of your furniture to one of our two Salford-based workshops. At this stage we’ll take a 50% deposit, and your furniture will be returned to you within 3-6 weeks depending on the size and complexity of the project. We ask that the full balance is paid prior to, or on receipt of your newly upholstered furniture. 

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Curtains

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As with our upholstery service we reccomend that you have a look through our curtains price guide earlier in the catalogue (pg 8) to give you an idea of how much your curtains might cost. We will ask you to provide us with dimensions and pictures of your window or opening, before advising which fabrics might work best as drapery for your specific project. For more bespoke work we may request a site visit before starting work, however once rough dimensions are provided we can get back to you with a quote. 

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ercol

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Depending on the model number of your ercol furniture we may require the use of your old cushion covers as templates for your new covers. We do however stock the most common models in templates and may not require the use of your old cushions at all. 

Replacement pirelli webbing is provided as a separate service and is not included in the price given in the price guide earlier in the catalogue (pg 11). Prices given allow for the use of a stain resistant upholstery linen in a variety of colour ways. Anything more bespoke will differ in terms of price. 

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styling packages

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Our styling packages give our customers the chance to discuss their brief with a member of our team during a face to face consultation. After hearing what you would like to acheive in your interior, our team will advise which package (bronze, silver, or gold) your project would be best suited to. When you have agreed upon a package budget we will begin to put together several mood boards, detailing styling ideas and specific bespoke products for your consideration. A second face to face consultation will then take place where final decisions on fabric, wallpaper, and other materials and accessories will be made. Once signed off and a more bespoke quote is agreed upon, a 50% deposit will be taken and we will deliver your products within 6-12 weeks. 

 

bespoke furniture

 

As with all of our bespoke services, you will be invited to a quick face to face consultation to ensure we have understood and can properly represent your ideas. If you have reference material this should be brought to your consultation so that a member of our team can discuss with you. Desired dimensions are also important. For any complex or bigger projects, a site visit may be required. As with the rest of our bespoke work, after a price has been agreed, 50% of the balance is paid up front, with the other 50% payable on receipt. 

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commercial enquiries

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All commercial enquiries should be sent via email, with as much detail as possible about the specific project. Please provide deadline expectations and budget if possible. If technical drawings are available they will help our team provide a more accurate quote. 

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Depending on the nature of the enquiry a site visit is usually required to avoid any delays and snags further down the line. 

 

If you are acting on behalf of a client we are more than happy to facilitate consultation meetings where fabrics can be perused and briefs/budgets can be discussed. We can also arrange for sample packs to be sent out to the client at their address.

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